MAESTRO
Advisory Group
Last updated July 24, 2026
These Terms govern use of maestro-ag.com and describe general terms applicable to services offered by Maestro Advisory Group LLC.
Submitting an assessment request, completing an intake, or participating in an initial conversation does not create a client relationship or obligate either party to proceed. A client engagement begins only when the parties sign the applicable Engagement Documents and any required initial payment is received.
These Terms & Conditions (the “Terms”) govern access to and use of maestro-ag.com and related Maestro Advisory Group LLC websites, pages, forms, and online content (collectively, the “Site”). “Maestro,” “we,” “us,” and “our” mean Maestro Advisory Group LLC. A person using the Site is a “User.” A business that enters a signed engagement with Maestro is a “Client.”
By accessing or using the Site, a User agrees to these Terms. If a person uses the Site or enters an engagement on behalf of an organization, that person represents that they have authority to bind the organization. If a User does not agree, the User should not use the Site.
Paid advisory services are governed by signed Engagement Documents. These Terms do not, by themselves, create a client, fiduciary, agency, partnership, joint-venture, or employment relationship.
The Site provides general information about Maestro, its experience, assessment process, and advisory services. Site content is informational and is not legal, tax, accounting, investment, employment, security, or regulatory advice.
Users may not use the Site to violate law; interfere with its security or operation; introduce malicious code; attempt unauthorized access; scrape or extract content through automated means without permission; impersonate another person; misrepresent affiliation; infringe intellectual-property rights; or use Maestro’s content, marks, or materials for a competing commercial purpose without written authorization.
Maestro may restrict or terminate Site access when reasonably necessary to protect the Site, Maestro, its clients, or others.
Maestro provides operator-led cannabis retail advisory services. Depending on the Engagement Documents, services may include operational assessments, performance analysis, launch readiness, written recommendations, roadmap development, implementation support, leadership coaching, operating-system design, training, performance management, and coordination of qualified specialists.
The specific scope, exclusions, deliverables, schedule, assumptions, responsibilities, and fees for an engagement are stated in the applicable Engagement Documents. Website descriptions are illustrative and do not create a promise to provide any particular service or outcome.
Maestro generally uses an assessment-first process to establish operating context, evaluate fit, identify priority gaps, and determine an appropriate next step. The Site’s process descriptions represent a typical pathway and may be adapted to the Client’s needs and the applicable Engagement Documents.
A preliminary intake, fit review, readiness review, or introductory conversation does not obligate Maestro to accept an engagement and does not obligate a prospective Client to retain Maestro. Maestro may decline an opportunity when the needs, timing, information, working relationship, compliance posture, or available resources do not support a responsible engagement.
After an assessment and delivery of any included findings or roadmap, the Client may choose to self-execute, request a separately scoped project, or request ongoing advisory support. Neither party is required to proceed to a later phase. Implementation or ongoing support requires a separate signed Engagement Document and any required initial payment.
Each paid engagement must be documented in writing. “Engagement Documents” may include a Client Services Agreement or master services agreement, Statement of Work (“SOW”), engagement letter, order form, amendment, and written Change Order signed or electronically accepted by authorized representatives.
If the Engagement Documents conflict, the following order applies: (a) a signed amendment or Change Order, but only for the matter it expressly changes; (b) the applicable SOW for scope, deliverables, schedule, fees, expenses, and project-specific commercial terms; (c) the Client Services Agreement or master services agreement for general legal terms; and (d) these Terms, but only where expressly incorporated or where they govern Site use.
An SOW does not amend a general legal provision of a Client Services Agreement unless it specifically identifies the provision being amended and is signed by both parties.
Maestro will perform only the services stated in the applicable SOW. A request that changes the scope, deliverables, assumptions, number of locations, data requirements, travel, on-site work, stakeholder participation, or timeline may require a written Change Order and an adjustment to fees or schedule.
Maestro is not required to perform out-of-scope work without written approval. Informal discussions, emails, meetings, or recommendations do not expand the scope unless the parties approve a Change Order.
Schedules depend on timely Client access, information, participation, feedback, approvals, and decisions. Client-caused delay may extend the schedule. A longer timeline alone does not increase the fee if scope remains unchanged, but additional work, repeat travel, remobilization, extended reserved capacity, or changed deliverables may require a Change Order.
Deliverable review and acceptance procedures will be stated in the SOW. If the SOW is silent, Client should identify any material failure to conform to the agreed scope within five (5) business days after delivery. Preference changes and new requests are scope changes rather than corrections.
Fees, deposits or initial payments, milestone schedules, retainer amounts, hourly blocks, approved expenses, travel treatment, cancellation terms, and taxes will be stated in the applicable Engagement Documents.
Unless an Engagement Document states otherwise: (a) an initial payment must be received before Maestro schedules or begins paid work; (b) invoices are due within ten (10) calendar days; (c) Client must provide written notice of a good-faith invoice dispute within five (5) business days after receipt and must timely pay all undisputed amounts; and (d) Maestro may pause scheduling or performance and may withhold final deliverables while undisputed amounts remain overdue.
Past-due amounts may accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by law. Client is responsible for reasonable collection costs and for applicable sales, use, excise, or similar taxes, excluding taxes based on Maestro’s net income.
Earned fees, approved expenses, reserved-capacity charges, and amounts expressly designated as non-refundable in an Engagement Document will not be refunded except as required by law. Payment obligations are not contingent on Client’s implementation of recommendations or achievement of a particular result.
Client will provide accurate, complete, and timely information; make appropriate personnel, data, systems, locations, and records reasonably available; designate an authorized decision-maker; coordinate scheduling and site access; review deliverables and provide feedback promptly; and make all final business, employment, financial, legal, security, and compliance decisions.
Client is responsible for verifying information supplied to Maestro and for the accuracy, completeness, legality, and permitted use of Client-provided data and materials. Maestro may rely on information provided by Client without independently auditing it unless the SOW expressly states otherwise.
Client is responsible for implementing recommendations and operating its business in accordance with applicable law, license conditions, contracts, and professional advice. A Client’s decision not to implement a recommendation is not, by itself, a breach; however, failure to provide agreed dependencies or cooperation may affect schedule, scope, fees, or Maestro’s ability to continue responsibly.
Each party will use reasonable care to protect the other party’s non-public information that is marked confidential or should reasonably be understood as confidential. Client Confidential Information may include financial data, operating metrics, staffing information, strategic plans, vendor terms, systems information, and non-public business records. Maestro Confidential Information may include frameworks, assessment tools, scoring systems, methodologies, templates, training materials, pricing, and know-how.
Confidential Information does not include information that the receiving party can demonstrate was lawfully known without restriction, becomes public without breach, is received lawfully from a third party without a confidentiality duty, or is independently developed without use of the disclosing party’s Confidential Information.
A receiving party may disclose Confidential Information when legally compelled, provided it gives advance notice when legally permitted and reasonably cooperates in seeking protective treatment. Upon request or termination, each party will return or destroy Confidential Information, subject to legal retention obligations and routine backup systems.
Confidentiality obligations will continue for five (5) years after disclosure, except that trade secrets will remain protected for as long as they qualify as trade secrets under applicable law.
Client retains ownership of its pre-existing materials, trademarks, records, and business data (“Client Materials”). Client grants Maestro a limited license to use Client Materials only as reasonably necessary to perform the engagement.
Maestro retains ownership of its pre-existing and independently developed frameworks, methodologies, assessment tools, scoring systems, templates, models, training materials, know-how, processes, improvements, and reusable components (“Maestro Materials”). Maestro Materials remain Maestro property even when incorporated into a deliverable.
After Client pays all amounts due for the applicable engagement, Maestro grants Client a non-exclusive, non-transferable, perpetual license to use the final deliverables and embedded Maestro Materials for Client’s internal business purposes. Client may share deliverables with its employees, owners, professional advisers, lenders, and investors who have a legitimate need to know and are subject to appropriate confidentiality obligations. Client may not resell, sublicense, publish, distribute, commercialize, reverse engineer, or use Maestro Materials to create a competing advisory product without written permission.
Neither party may use the other party’s name, trademarks, or logo in advertising, testimonials, case studies, or public announcements without prior written consent. Maestro may use generalized or aggregated knowledge that does not identify Client and does not disclose Client Confidential Information.
Maestro’s collection and use of personal information through the Site are described in the Privacy Policy available at maestro-ag.com/privacy-policy. Users should review that policy before submitting information.
The public assessment and contact forms are not intended for confidential, regulated, financial-account, employee, customer or patient, health, login, credential, or system-access information. A User or Client should not submit that information through the Site unless Maestro specifically requests it through an approved secure process under an Engagement Document.
Maestro will maintain reasonable administrative, technical, and physical safeguards appropriate to the information it receives. No storage or transmission method is completely secure, and Maestro cannot guarantee absolute security.
Maestro may use reputable third-party software, cloud platforms, analytics, automation, and AI-assisted tools to support administration, analysis, and deliverable preparation. Use of Client Confidential Information remains subject to the applicable Engagement Documents, reasonable data-minimization practices, and any written restrictions agreed by the parties. Maestro remains responsible for its final professional judgment and deliverables.
Maestro may use qualified employees, independent contractors, or trusted specialists to support an engagement when appropriate to the scope. Maestro will remain the Client’s primary point of accountability for services it coordinates and will require personnel receiving Confidential Information to be subject to appropriate confidentiality obligations.
A third-party specialist or vendor retained directly by Client is governed by a separate agreement between Client and that provider. Maestro is not responsible for that provider’s independent acts or omissions unless an Engagement Document expressly states otherwise. Client will not be charged a third-party fee without approval where approval is required by the applicable SOW.
Maestro will provide recommendations using professional judgment, operator experience, available information, and relevant industry practices. Business outcomes depend on factors outside Maestro’s control, including market conditions, competition, leadership decisions, implementation quality, staffing, financing, technology, Client conduct, and regulatory change.
Maestro does not guarantee revenue, profitability, margin, transaction volume, customer growth, financing, licensing, compliance status, staff retention, transaction completion, or any other particular result. Case studies, examples, projections, estimates, and prior outcomes illustrate experience and are not promises of future performance.
Maestro does not provide legal, tax, accounting, investment, insurance, engineering, architectural, medical, or regulatory-counsel services. Client should obtain advice from appropriately licensed professionals for those matters.
Cannabis remains prohibited under United States federal law and is regulated differently across states and local jurisdictions. Laws, regulations, guidance, enforcement priorities, license conditions, and industry practices may change.
Maestro may identify operational or compliance risks as part of advisory work, but Maestro does not provide legal advice, act as Client’s compliance officer, certify legal compliance, or represent that any practice satisfies a particular legal or regulatory requirement. Client is solely responsible for its licenses, legal compliance, regulatory filings, professional advice, and final implementation decisions.
Maestro will perform paid services with reasonable care, skill, and diligence consistent with the applicable Engagement Documents. Except for that commitment and any express warranty in an Engagement Document, the Site, services, information, and deliverables are provided “as is” and “as available” to the maximum extent permitted by law.
Maestro disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation to the maximum extent permitted by law. Maestro may correct, update, remove, or change Site content without notice.
The Site may link to third-party websites or services. Maestro does not control and is not responsible for third-party content, availability, security, privacy, terms, or performance.
To the maximum extent permitted by law, Maestro’s total cumulative liability arising out of or relating to a specific engagement will not exceed the total fees paid or payable to Maestro for the engagement giving rise to the claim. For a claim arising solely from Site use and unrelated to a paid engagement, Maestro’s total cumulative liability will not exceed one hundred dollars ($100).
To the maximum extent permitted by law, Maestro will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, loss of goodwill, or loss of opportunity, even if advised of the possibility of those damages.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. The parties should address any negotiated exceptions or different caps in the applicable Client Services Agreement.
Client will indemnify, defend, and hold harmless Maestro and its owners, employees, contractors, and affiliates from third-party claims, damages, penalties, losses, liabilities, and reasonable legal fees to the extent arising from: (a) Client’s business operations; (b) Client’s violation of law, license terms, or third-party rights; (c) Client’s misuse of Maestro Materials or deliverables; (d) Client’s material breach of the Engagement Documents; or (e) Client’s gross negligence, willful misconduct, or material misrepresentation.
Maestro will provide prompt notice of an indemnified claim and reasonable cooperation. Client may control the defense with qualified counsel, but may not settle a claim in a manner that admits wrongdoing by Maestro, imposes an obligation on Maestro, or fails to release Maestro without Maestro’s written consent, which will not be unreasonably withheld.
Client is not required to indemnify Maestro to the extent a claim results from Maestro’s gross negligence, willful misconduct, or violation of law.
The term, cancellation rights, and phase- or milestone-specific payment obligations for each engagement are governed by the applicable Engagement Documents.
Fixed-scope engagements. A fixed-scope assessment or project may be terminated for convenience only as expressly provided in the applicable SOW. Unless the SOW provides otherwise, either party may terminate a fixed-scope engagement for a material breach that remains uncured for ten (10) days after written notice.
Ongoing services. Unless the applicable SOW provides otherwise, either party may terminate recurring or retainer services for convenience upon thirty (30) days’ written notice, effective at the end of the then-current billing period. Fees paid or due for the current billing period are non-refundable except as expressly stated in the applicable Engagement Document or required by law.
Suspension. Maestro may suspend performance upon written notice if Client fails to pay an undisputed amount when due; fails to provide required information, access, personnel, approvals, or decisions; repeatedly delays the engagement; or materially interferes with the agreed scope. A Client-caused suspension may extend the schedule and may result in additional charges when permitted by the applicable Engagement Document.
Immediate termination. Maestro may terminate an engagement immediately upon written notice if Client engages in unlawful or unsafe conduct; materially misrepresents information; misuses Maestro’s Confidential Information or intellectual property; engages in threatening or abusive conduct; becomes insolvent; or commits a material breach that cannot reasonably be cured.
Process boundary. Completion of an intake, fit or readiness review, assessment, findings presentation, or roadmap does not obligate either party to proceed to implementation or ongoing support. Any subsequent phase requires a separate signed Engagement Document and any required initial payment.
Effect of termination. Upon termination, Client will pay all undisputed amounts due under the Engagement Documents, including fees earned, work performed or in progress, approved expenses, reserved capacity, and non-cancelable commitments, to the extent stated in the applicable Engagement Document. Earned fees and amounts expressly designated as non-refundable will not be refunded. After all required amounts are paid, Maestro will provide completed deliverables in their then-current form, subject to the Intellectual Property provisions. Transition assistance, if requested, will be separately scoped and billed.
Survival. Payment obligations, Confidentiality, Intellectual Property, No Guarantee of Results, Warranties and Disclaimers, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and provisions intended by their nature to survive will remain effective after termination.
These Terms and any dispute not governed by a different signed agreement are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws rules.
Before filing a lawsuit, the complaining party will provide written notice describing the dispute, and authorized representatives will attempt in good faith to resolve it. If the matter is not resolved within fifteen (15) business days after notice, either party may request non-binding mediation in Massachusetts or remotely. Mediation is not required before a party seeks temporary or injunctive relief to protect Confidential Information, intellectual property, data, or legal rights requiring urgent protection.
Subject to any signed Engagement Document, the parties consent to exclusive jurisdiction in the state courts located in Norfolk County, Massachusetts, and the United States District Court for the District of Massachusetts.
Independent contractor. Maestro is an independent contractor. Nothing creates a partnership, joint venture, employment relationship, fiduciary relationship, franchise, or agency, and neither party may bind the other without written authorization.
Force majeure. Neither party is liable for delay or failure caused by circumstances beyond its reasonable control, excluding payment obligations. The affected party will provide reasonable notice and resume performance when reasonably possible. If the event materially prevents performance for an extended period, the parties will discuss an appropriate adjustment or termination under the Engagement Documents.
Assignment. Client may not assign an engagement or these Terms without Maestro’s written consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets where the successor assumes the obligations in writing. Maestro may assign these Terms or an engagement in connection with a reorganization or sale of its business and may engage specialists as permitted above.
Notices. Formal notices concerning breach, suspension, termination, indemnification, or disputes must be in writing and sent to the contacts stated in the Engagement Documents. Notices to Maestro should also be copied to info@maestro-ag.com. An Engagement Document may establish additional delivery and receipt requirements.
Severability and waiver. If a provision is unenforceable, it will be modified only to the minimum extent necessary, and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver of that provision or any later breach.
Entire agreement and electronic signatures. The applicable Engagement Documents constitute the complete agreement regarding an engagement and replace prior discussions on the same subject. Amendments must be in writing and signed or electronically accepted by authorized representatives. Electronic records, counterparts, and electronic signatures may be used.
No third-party beneficiaries. These Terms and Engagement Documents benefit only the parties and their permitted successors and assigns, unless expressly stated otherwise.
Maestro may update these Terms by posting a revised version and updating the “Last updated” date. Changes apply prospectively to Site use after posting.
For an active paid engagement, the version incorporated when the applicable Engagement Documents were signed will continue to apply unless both parties agree in writing to a revised version. Continued Site use alone will not amend a signed engagement.
Questions concerning these Terms or a Maestro engagement may be submitted through the Contact page or by email at info@maestro-ag.com. Formal legal notices must follow the notice requirements in the applicable Engagement Documents.
These Terms were last updated on July 24, 2026 and are effective when published on the Site.
If anything is unclear, contact Maestro before using the Site or entering an engagement. Contact Maestro at info@maestro-ag.com.